Monday 22 February 2016

Upgrading GP2010 SP4 to GP2015R2

You can go straight from GP 2010 SP4 (11.00.2390) to GP2015R2 (14.00.778) by taking the database backup from 2010 and restoring to SQL 2014SP1 and then installing GP2015R2 and then running utilities.

Please ensure you update the Dex.ini file with 'Synchronize=TRUE'. before running utilities.

FP: Bad component offset Form: 22010Wind


In upgrading GP you receive the following error message. 

To resolve, you need to go to the Dex.ini file and change the "Synchronise" to 'TRUE'. 
The synchronize with change back to FALSE once GP is run. So if you need to do it over again you will have to update a second time.




Tuesday 16 February 2016

Sales Document unapplied but showing unapplied amount zero ($0)

Your document (return, credit, payment) was not applied to an invoice.
You go to Apply Sales Documents and you see your document but you cannot apply it to an invoice as there is no amount remaining for application on this document.
You run checklinks and this does not resolve your document but fixes other documents.

Have no fear! Do the below:
Run Reconcile on the Customer from the Reconcile Receivables Amounts window (Tools | Utilities | Sales | Reconcile).
Run the reconcile on both Current Customer Information and Outstanding Documents Amounts, for the customer with the issue.

Voila!

Friday 12 February 2016

Management Reporter - Can't connect to the Management Reporter server. Do you want to specify a different server address?

You receive the above message when trying to access Management Reporter.
Your user has been granted access to MR in security.
You entered the correct connection information.
Your event viewer shows no issues.
Your MR services are running.
You can connect to MR on the server alone.
Domain firewall is off.
Port rule added for 4712 incoming connections.
Everything looks good but you cannot connect!!!!


Reason - The time on the client machines are different from the time on the server by a value greater than 5 minutes.
Once you change the times to match you will be able to connect.
You're Welcome!

See Cause 4 in link below:
https://support.microsoft.com/en-us/kb/2862020

Tuesday 2 February 2016

Dynamics GP Workflow - Line Details do not print in email notification

So you add lines in the document line tab and they do not show up on your email.

To enable the document line details to show you need to ensure you have this line in your message body.