Monday, 21 December 2015

Additional GP Log In window titled 'Login' and error "An open operation on table 'sy_pathnames' failed because you are not logged into a valid data source"

Install new sub-feature to existing Dynamics GP installation and after running utilities you are able to upgrade the companies.

When launching GP a new login window pops up with three fields; one for you to select the ODBC Source another to enter username and then password.

You also receive an error relating to:

An open operation on table ‘SY_pathnames’ failed because you are not logged into a valid data source.

Unhandled script exception:
Illegal address for field ‘Company ID’ in script ‘SQL_GetDbName’
Script Terminated.

EXCEPTION_CLASS_SCRIPT_ADDRESSING

SCRIPT_CMD_LOAD_ATSI12

This is usually caused by having modifications to existing windows in GP. The add in does not know how to function on top those modifications.

To resolve, uninstall GP and all third party apps. Then reinstall GP and the add in then add the third party apps and import customizations.

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